This policy explains how users can request deletion of their OTG account and personal information.
Open Profile, tap the menu, and choose Delete Account. You will be asked to type your email address to confirm. Deletion happens immediately and cannot be undone.
Users may also request deletion by emailing team@ofw.tambayan.group from the email associated with their account. Banned accounts cannot be deleted from the app and must use this option.
Your profile details and photos are removed, your email address and sign-in methods are removed from the account, and you can no longer sign in. Your posts, comments, and messages remain visible to others as "Deleted User" to preserve discussions. Your username is retired and cannot be used again.
A one-way fingerprint of your email address (so banned users cannot rejoin), a scrambled code of your retired username, the original text of deleted comments (visible only to OTG staff), and reports and moderation records. See section 18 of our Privacy Policy for details.
Deletion requests are normally processed within 30 days.
OTG may request reasonable verification before processing deletion requests to protect account security.
team@ofw.tambayan.group